Privacy Policy
Effective Date: 1 May 2025
Print Works (“we”, “our”, or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [www.printworks.co.uk] and use our services.
We are Print Works Ltd, registered in England and Wales with company number 66136067. Our business address is:
Studio 4, The Mews, 6 Putney Common, London SW15 1HL.
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- Information We Collect
We may collect and process the following personal data:
Personal and Contact Details:
- Full name
- Email address
- Phone number
- Billing and delivery addresses
Transactional Data:
- Order details
- Payment data (processed securely via Stripe, PayPal, etc.)
- Uploaded artwork/files
Account Information:
- Account login credentials (if you create an account)
- Order history
Technical & Usage Data:
- IP address
- Browser type and version
- Device type
- Pages visited and session duration
- Analytics data (via Google Analytics)
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- How We Use Your Information
We process your data to:
- Fulfil and deliver your orders
- Manage your account
- Provide customer support
- Send updates or important service communications
- Send newsletters and promotional emails (only with your consent)
- Improve our website, products, and services
- Prevent fraud and maintain website security
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- Legal Bases for Processing
We rely on the following UK GDPR legal bases:
- Contract: to process your orders and manage your account
- Consent: for marketing communications and cookies
- Legitimate interest: for security, analytics, and customer experience improvement
- Legal obligation: for tax and financial compliance
- Sharing Your Information
We may share your data with trusted third parties, including:
- Payment providers (e.g., Stripe, PayPal)
- Courier services (e.g., Royal Mail, DPD)
- IT and software providers (e.g., hosting and printing systems)
- Analytics providers (e.g., Google Analytics)
We do not sell or rent your personal data to any third parties.
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- Data Transfers
Some service providers may process data outside the UK. When this occurs, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses or providers based in adequate jurisdictions.
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- Data Retention
We retain personal data for as long as necessary:
- Order records: 6 years for tax/legal obligations
- Accounts: while active, or until you request deletion
- Marketing data: until you unsubscribe or withdraw consent
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- Cookies and Tracking
We use cookies and similar technologies to:
- Enable site functionality
- Analyze user behaviour (Google Analytics)
- Remember your preferences
See our Cookie Policy for more details and how to manage your preferences.
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- Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request erasure of your data
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability
- File a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, contact us at: info@printworks.co.uk
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- Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page and, where appropriate, notified to you by email.
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- Contact Us
Print Works Ltd
Studio 4, The Mews, 6 Putney Common, London SW15 1HL
Email: info@printworks.co.uk
Website: www.printworks.co.uk
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Cookie Policy
Effective Date: 1 May 2025
This Cookie Policy explains how Print Works uses cookies and similar technologies when you visit our website [www.printworks.co.uk].
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- What Are Cookies?
Cookies are small data files stored on your device when you visit a website. They help us improve your browsing experience, analyze site traffic, and tailor content and ads.
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- Types of Cookies We Use
Strictly Necessary Cookies
- Essential for the operation of our site (e.g., shopping cart, checkout).
Performance & Analytics Cookies
- Collect anonymous usage data to help us understand how visitors use our website (e.g., Google Analytics).
Functionality Cookies
- Remember your preferences and settings (e.g., login sessions).
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- Google Analytics
We use Google Analytics to collect information about how visitors use our website. Google Analytics collects information such as:
- Pages visited
- Time spent on each page
- How users arrived on the site
- Browser and device type
This data is anonymized and used only for statistical analysis.
You can opt out of Google Analytics tracking here:
https://tools.google.com/dlpage/gaoptout
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- Managing Your Cookie Preferences
You can manage your cookie preferences at any time:
- Via our cookie banner when you first visit the site
- By adjusting browser settings to block or delete cookies
- Most browsers also allow you to refuse all or some browser cookies
Note: Disabling certain cookies may affect the website’s functionality.
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- Updates to This Policy
We may update this Cookie Policy to reflect changes in technology or legislation. Updates will be posted on this page with a revised effective date.
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- Contact Us
If you have any questions about this Cookie Policy, contact us at: info@printworks.co.uk
